Eight Frequently Asked Questions, Answered.
What services do you provide? – Trulove Studios offers conference and event photography, conference and event videography, conference headshot stations, corporate headshots, and video production including recap videos, interviews and testimonials, brand awareness videos and live recording of events and sessions.
Do you travel? – YES! Our team of creatives is available to capture your event, large or small in the U.S. and beyond. We have captured conferences and events both nationally and internationally and would love to join you.
Do you charge travel fees? – When it comes to travel, we live by the phrase ‘rate + room’ meaning we require our hourly or day rate plus rooms for whoever will be on site. Anything above and beyond that is included and you won’t have to worry about it. This includes flights, Ubers, meals, rental cars, luggage fees and more, all taken care of.
Do you offer same-day edits for photos and videos? - Yes, we can provide same-day edits for select projects, such as event highlights or headshots, upon request. This service is subject to availability and additional fees, so please let us know during the planning process if this is something you’re interested in.
Do you provide both RAW files and edited deliverables? - Yes, we typically provide fully edited photos and videos as part of our services. If you require raw files, we can include them for an additional fee, which covers the transfer and management of those files.
How long does it take to receive the final photos and videos? - For photography, our standard turnaround time is 5 business days. For videography, it typically takes about 2 weeks, depending on the complexity of the project. If you have a specific deadline, let us know, and we’ll do our best to accommodate your needs.
How far in advance should we book you for our event? – The sooner, the better. A signed contract and deposit are required to add you to our calendar officially. Dates are reserved on a first-come basis.
We’re interested in connecting with you. How do we move forward? – Click ‘book now’ below, submit an inquiry form and you will hear back from us within 24 hours, usually much sooner. We look forward to meeting all of your media needs.